1. Introduction
This is the Privacy Notice of Cloud Accounting Proprietary Limited (“CL”) available on www.cloudacc.co.za (“Website”), which applies to the personal information of CL customers, suppliers, business partners and prospective employees. CL respects privacy rights and complies with all laws in respect of the handling of personal information, including collection, use, storage, sharing and disposal. This Privacy Notice helps you understand how CL handles personal information when you use the Website or interact with the company in other ways such as at our offices, over the telephone or via email.
This Privacy Notice does not apply to any third-party websites which may be accessible through hyperlinks on the Website. CL makes no representations or warranties about the privacy practices of any third party and does not accept any responsibility for the privacy practices of, or content displayed on, third party websites. Third party website providers are responsible for informing you about their own privacy practices.
Persons using the Website for any reason whatsoever subject themselves to and agree to the terms and conditions, disclaimer and privacy and security policy of CL when accessing the Website.
2. Changes to Privacy Notice and Website Information
CL may change or update this Privacy Notice from time to time. Any updated versions of this Privacy Notice will be posted on the website and will be effective from the date of posting. Where practical, and at CL’s discretion, notice of the change will be displayed on the Website.
CL expressly reserves the right, in its sole and absolute discretion, to alter and/or amend any criteria or information set out on the Website without prior notice. The user undertakes to check the content of the website and to acquaint themselves with the changes and/or amendments in the information supplies on the website.
3. Personal information handled by CL
When used in this Notice, the term “personal information” has the meaning given to it in the Protection of Personal Information Act, 2013 (“POPIA”). Personal information is any information that can be used to personally identify a natural or juristic person.
We may collect, use, store and otherwise handle by any means (also known as “processing”) the following personal information, whether that information is provided by you or by a third party:
CL may use information for non-personal statistical purposes and retains the copyright in databases of personal information of users.
4. Personal Information of Third Parties
You should not disclose the personal information of third parties to CL unless:
In the event that you are providing the personal information of a third party, it is required that they receive a copy of this Privacy Notice to ensure that the individual has been made aware of the conditions under which their personal information will be handled by CL . Confirmation of compliance with this requirement will be assumed.
5. How does CL collect and handle your personal information?
CL collects your personal information directly in the following ways, namely:
6. What if you do not permit CL to collect your personal information?
If you do not provide CL with your personal information where CL requires it, you may not be able to obtain or make use of the services CL , deliver or do business with CL , apply to CL for employment, enter CL ’s premises or access certain portions of the Website or CL ’s mobile platform and applications. This may restrict your dealings with CL.
7. Purposes of handling personal information
The law permits us to handle personal information where there is a lawful purpose and justification for doing so. Justifications include where we have your consent, where it is necessary to perform or conclude a contract with you, where it is in our or your legitimate interests or where the law requires us to do so.
The purposes for which we handle personal information are set out below. CL will only handle your personal information for the purposes for which we have obtained it and on a grounds of justification stated in POPIA.
The purposes include:
Generally, where you are our supplier, we handle your personal information on the basis that it is necessary to do so in connection with our contract with you. We may also handle your personal information to further our legitimate interests, such as to optimise the working environment, and our other business interests or in terms of the law. In all instances we will have a lawful justification to handle your personal information.
8. To whom does CL disclose your personal information to?
CL may disclose your personal information to:
CL hereby confirms that no personal information will ever be sold to third parties.
9. Direct Marketing
If you are a customer of CL we may send you marketing communications from time to time that that may be of interest to you. Each time you receive such a communication from us, there will be a simple and convenient method of opting out of receiving future marketing communications from us.
If you are not a customer of CL we may request your permission to send you marketing communications from time to time that may be of interest to you. If you decline the request, CL will not send you marketing communications.
10. Storage of Information
We may hold personal information in either electronic or hard copy form. In both cases we will take reasonable and appropriate steps to ensure that the personal information is protected from misuse and loss and from unauthorised access, modification, or disclosure. We keep personal information for as long as we need to achieve the purpose for which it was collected and any other permitted linked purpose (for example your personal information which is relevant to a transaction may be retained until the time limit for claims in respect of the transaction has expired or to comply with regulatory requirements regarding the retention of such information). If personal information is handled for 2 purposes, we will retain it until the purpose with the latest period expires but we will stop using it for the purpose with a shorter period once that period expires. Personal information is destroyed or irreversibly anonymised when no longer needed or when we are no longer required by law to retain it (whichever is the later). We restrict access to the personal information to those authorised persons who need to use it for the relevant purpose(s).
11. Security of Information
Users undertake not to divulge their username and passwords to any other person. It is expressly prohibited for any person, business, or entity to gain or attempt to deliver any unauthorized, damaging or malicious code to this Website. Any person who delivers or attempts to gain unauthorized access to any page on this website shall be held criminally liable, and in the event that CL should suffer any damage or loss, civil damages will be claimed.
12. The user’s rights
You have the right to contact CL at any time requesting:
13. Contact Information
Should you feel the need to contact CL with regard to your personal information or to exercise your rights please feel free to contact info@cloudacc.co.za